Contact Us
We would rather you reach us early than work around a problem
Book a free counselling call, or write to the mailbox that matches your query. The legal entity details required under Indian law are at the foot of this page.
Find Your Child's Perfect Learning Path
No scripts, no pressure, no upselling. Just an honest conversation about what your child needs - and a clear recommendation you can trust before you spend a single dirham.
How to Reach Us
Write from your registered email address and include the learner name, program, and any payment reference - it lets us resolve most queries in a single exchange.
- Grievances and escalations
- directordesk@zoeedtech.com
- Acknowledged within 48 hours; resolved within 30 days
Grievances & Escalation
In compliance with the Information Technology Act, 2000 and the rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the Company has designated a Grievance Officer.
- Entity
- Rarepillar Education Services Private Limited
- Address
- C-56 A/12, Second Floor, Technopolis IT Hub, Opposite Stellar IT Park, Block-C, Phase-II, Industrial Area, Sector-62, Noida, Gautam Buddha Nagar, Uttar Pradesh 201309, India
- Acknowledgement
- within 48 hours
- Resolution
- within 30 days
If a grievance remains unresolved after our internal process, you may escalate:
India - consumer matters
National Consumer Helpline 1915, or the appropriate Consumer Disputes Redressal Commission.
India - data protection
The Data Protection Board of India, under the Digital Personal Data Protection Act, 2023.
Outside India
The consumer protection or data protection authority in your country of residence.
Escalation does not affect any other right or remedy available to you under applicable law.
Legal Entity Details
“ZOE Global Online School” is a brand and trading name. The platform is operated by Rarepillar Education Services Private Limited under authorisation from the brand owner. Rarepillar Education Services Private Limited is the service provider, seller of record, and merchant of record for all enrolments and payments made through the platform. It is not the owner of the brand.
- Brand / Trading Name
- ZOE Global Online School
- Legal Entity (Operator)
- Rarepillar Education Services Private Limited
- Entity Type
- Private Limited Company, incorporated in India under the Companies Act, 2013
- Role
- Operator and service provider of the ZOE Global Online School platform (under authorisation from the brand owner); seller and merchant of record
- Registered Office
- C-56 A/12, Second Floor, Technopolis IT Hub, Opposite Stellar IT Park, Block-C, Phase-II, Industrial Area, Sector-62, Noida, Gautam Buddha Nagar, Uttar Pradesh 201309, India
- UAE Office
- Zoe Edtech Project Management, Office 1503, Mai Tower, Al Nahda, Dubai, UAE
- CIN
- U80301UP2022PTC172218
- GSTIN
- 09AAMCR2422G1ZD
- PAN
- AAMCR2422G
- Website
- www.zoeedtech.com
- Governing Law
- Laws of India
- Jurisdiction
- Courts at Gautam Buddha Nagar, Uttar Pradesh, India
Our Offices & Reach
Registered Office
C-56 A/12, Second Floor, Technopolis IT Hub
Opposite Stellar IT Park, Block-C, Phase-II
Industrial Area, Sector-62, Noida
Gautam Buddha Nagar, Uttar Pradesh 201309, India
Visits are by prior appointment only. Please email support@zoeedtech.com to arrange one.
Where We Operate
ZOE Global Online School serves learners across India and the Gulf Cooperation Council region, and is available internationally through our online platform, including to learners in the EEA, the United Kingdom, and the United States. All programs are delivered online through our own learning management system. We do not operate physical campuses.
Version 1.0 | Effective Date: July 29, 2026